Terms and conditions of use
These Terms and Conditions regulate the use of the website www.clubdequesos.com owned by Quesos y Alimentos Tradicionales, S.L. , organization whose registered address is: C/ General Yagüe, 5 Esc – Derecha 2º B Madrid 28020 and VAT number is B-83900803 .
This organization is recorded in the Mercantile Registry of Madrid, 19784 libro 0 Folio 21 Sección 8 Hoja m-348298
. Electronic mail address is: [email protected]
The use of the website www.clubdequesos.com attributes the condition of website www.clubdequesos.com’user (hereinafter referred to as “User”) and expresses the full conformity and without reservations, of the User, to each and everyone of the Terms and conditions, with regard to the version published by company at the moment of the access of the User to the web site www.clubdequesos.com since they can be subject to change. For this reason, the user must carefully read the contents of the present Terms and Conditions, in each of the occasions in which it intends to use the web site www.clubdequesos.com In any case, shall be considered as valid and applicable terms and conditions that were exposed in the web site www.clubdequesos.com at the time that the user make use of the services via the web site www.clubdequesos.com Access to and/or the use of such services and content expresses the full and unconditional acceptance of the Terms and Conditions in the version published by Quesos y Alimentos Tradicionales, S.L. in the web site www.clubdequesos.com at the time of such access and/or use.
The user declares to be of legal age and have the legal capacity sufficient to be bound by these Terms and Conditions as well as having read and understood the contents of the same. Similarly, expressly agree and without exceptions to the access and the use of this web site and its contents takes place under his/her sole and exclusive responsibility.
The user must register as such, by filling out the form to the effect, receiving a user name login and a password, which are personal and non-transferable, and that will allow the user to formalize with Quesos y Alimentos Tradicionales, S.L. the buy of those products in which it is interested.
Customer registration is free.
The registered user agrees to make appropriate use and to keep secret the password and user name to be assigned to access the services. The User shall be liable for costs and damages caused by the use of the services by any third party to use your password and user name on the occasion of a use not diligent or the loss of the same by the user. To prevent this situation, in the course of loss of your password and user name, please immediately contact us.
In the same way would be considered a fraudulent the use of different email accounts for the use of the same coupon or discount voucher created and publicized as a voucher valid for a first purchase, and whose purchase addressed to the same user and/or postal address for delivery.
The User undertakes to use the web site www.clubdequesos.com in a manner consistent with the law, with the provisions of these Terms and Conditions, the morals, customs, public order, and the generally accepted uses, and undertakes to refrain from using the web site www.clubdequesos.com with illicit purpose or effect.
The User shall be liable for damages of any nature that Quesos y Alimentos Tradicionales, S.L. can suffer as a result of failure to comply with any of the obligations to which it is subjected to the present Terms and Conditions.
Users have the ability to perform all their orders from the website: www.clubdequesos.com. Each user is declared with full ability to use credit cards and Paypal accounts, and said that they have sufficient funds to cover all the costs that result from the purchase of products through company
When you press the button 'pay' during the purchase process, the user declares accept fully and without reservation all of these Terms and Conditions.
The data recorded by www.clubdequesos.com are proof of the transactions made between Quesos y Alimentos Tradicionales, S.L. and users. www.clubdequesos.com will confirm your order by sending a confirmation email.
Contractual information is presented in spanish language.
Shipping costs are calculated according to the features of the products of each order. The rates applicable to each order are reflected in the web page in the section shipping costs.
Quesos y Alimentos Tradicionales, S.L. reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in effect at the time of registration of the orders (subject to the availability of the product), except for obvious typographical errors.
The images that accompany the products offered are illustrative and may not match the product offered as they renew continuously. Even so, in Quesos y Alimentos Tradicionales, S.L. we will strive always to make the title and description match the picture of the product that you are going to receive.
Quesos y Alimentos Tradicionales, S.L. reserves the right to cancel an order unilaterally if it considers that appropriate conditions are not given to carry out transportation with minimum conditions of feasibility. .
www.clubdequesos.com reserves the right to refuse an order from any user with which it has litigation
www.clubdequesos.com will do everything possible to please all its users in the demand for the products. In case of not having the product after your order has been placed the user will be informed either by email or by phone - to the telephone that the user has registered - the fact, and you will be given to choose between either cancel the entire order, or modify it including its corresponding economic amount.
In that case, the speed of the return on the client's bank account will depend on the type of card used in the purchase and the conditions of each bank.
Payment for purchases is made by credit or debit card, or by wire transfer. Accepted Bank cards are: Visa and MasterCard.
In the event that the POS (point-of-sale terminal) will inform you of the denial of the card, the order will be automatically cancelled.
For your safety, Quesos y Alimentos Tradicionales, S.L. has relied on the system of payment by credit card to a payment gateway. The bank details entered are encrypted and transmitted securely to the servers of the bank and, subsequently, are verified with the issuing bank to prevent fraud and abuse.
This procedure for the introduction of data is guaranteed by the technology of SSL encryption (Secure Socket Layer) -128 bit, one of the protection systems more advanced and effective currently available, thanks to which, no third party will have Internet access to this information concerning the banking data entered by the customer.
Only the Bank has access to the banking data linked to these means of payment, so that Quesos y Alimentos Tradicionales, S.L. does not know and records these data neither during the payment operation nor at any other time.
Quesos y Alimentos Tradicionales, S.L. will make every effort to deliver on time and in the manner specified during the purchase process. The delivery time will be determined by the user according to the zones established by the transportation company.
Each time an order is delivered, the buyer will receive an email after the corresponding payment. The purchase order will be available inwww.clubdequesos.com once payment has been done and the confirmatory email has been sent.
Each delivery shall be considered made on the basis of the provision of the product by the carrier and the customer in the place indicated by the customer for the delivery of the order at the time of his recruitment, materialized by the control system used by the carrier.
Reservations and claims should be addressed to Quesos y Alimentos Tradicionales, S.L. by e-mail to [email protected] In the event that your package arrives damaged, wet, re-sealed with a seal without the logo Quesos y Alimentos Tradicionales, S.L. or think that its content can be damaged, it is important that you mention the incidence on the delivery note at the time of delivery, and write to the email address [email protected] indicating the incidence within a maximum of 24 hours of receipt of the goods.
The delivery area covered by Quesos y Alimentos Tradicionales, S.L. , is the whole Spain with the exception of the Canary Islands, Ceuta and Melilla. Still, and to facilitate the communication with our peninsular users and of the Balearic Islands, El Consorcio de Quesos y Alimentos Tradicionales, S.L. will use expressions such as 'throughout Spain' when referring to the delivery areas before detailed.
Offer the highest quality and the best guarantee is our commitment to our customers. If when you receive your order you are not satisfied, you have a term of fifteen (15) working days counting from the date of receipt to execute the right of return.
If the reason for return is attributable to Quesos y Alimentos Tradicionales, S.L. ., shipping expenses will be charged to Quesos y Alimentos Tradicionales, S.L. If the reason for this is any other, Quesos y Alimentos Tradicionales, S.L. shall pay the cost of the products except for return shipping costs, which shall be paid by the customer. The amount paid by the customer in concept of shipping costs shall not be subject to refund.
Quesos y Alimentos Tradicionales S.L. only will accept returns that meet the following requirements:
1. The product must be in the same state in which they were delivered and must maintain, to the extent possible, their original packaging and labeling.
2. The shipment must be made using the same box or envelope sent you, or in some similar format that guarantees that they will be returned in perfect condition.
3. Must include a copy of the delivery note within the package, where in addition all products being returned should clearly marked and the reason for the return.
To start the return process please contact us through the e-mail address [email protected]
Guarantees and after-sales services will be ruled by the legislative Royal Decree 1/2007 of 16 November which approved the text of the General Law for the defense of consumers and users. In accordance with this standard, the seller is obliged to deliver to the consumer / user products that are in conformity with the contract, responding to any lack of conformity.
These terms and conditions are ruled by Spanish law and shall apply in all not regulated therein.
In case of dispute, the user shall contact first with Quesos y Alimentos Tradicionales, S.L. to get a friendly solution.
These general conditions of sale will be interpreted in Spanish and will be carried out in accordance with Spanish law. Any disagreement that might be arise at the time of its validity, its interpretation or its execution will be submitted to the courts of the vendor’s address, which is expressly made exclusive attribution of competence.
The parties submit, at its option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts corresponding to the seller address
These terms and conditions shall be interpreted in Spanish
El Quesos y Alimentos Tradicionales S.L. reserves the right to modify the Terms and Conditions without prior notice, may change, delete or add both the content and the services that are provided through the same as the manner in which they are displayed or located on their servers. These changes must be accepted by the user each time you make a purchase through the page. Users ofwww.clubdequesos.com that do not agree with the changes in the Terms and Conditions should notify it and, from the date on which the new version will enter into force, shall cease to use the services of www.clubdequesos.com
If any term contained in these Terms and Conditions should be declared, total or partially, void or inefficient, this will affect to such provision or part thereof that is void or ineffective, subsisting conditions in everything else, having such a provision, or the part of it that would be affected, not implemented.
Quesos y Alimentos Tradicionales, S.L. reserves the right to refuse or withdraw access to the web site or its services, at any time and without prior notice, by his own initiative or at the request of a third party to those users that do not comply with these Terms and Conditions or applicable regulations.